FREE UK DELIVERY on all orders over £50
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FAQ's

Frequently Asked Questions

How much is postage?

All UK orders over £50 are eligible for FREE delivery, orders under £50 will be charged at a standard rate of £2.99

 

INTERNATIONAL DELIVERY

We ship to all countries of the world, unfortunately we cannot offer free delivery outside the UK. International shipping is sent tracked and signed for and is based on weight and will be calculated at checkout. For reference the following prices will apply to international orders:

Europe Rest of the World

 

NZ, Australia

and Pacific region

Up to 100g

£9.40 £10.10 £10.35

100-250g

£9.50 £10.60 £10.95

250-500g

£11.00 £13.40 £13.90

500-750g

£12.05 £15.60 £16.25

750g-1kg

£13.00 £17.80 £18.60

1-1.25kg

£13.95 £18.75 £20.45

1.25-1.5kg

£14.90 £20.15 £21.55

1.5-1.75kg

£15.50 £21.05 £22.70

1.75-2kg

£15.70 £21.55 £23.45

 

How long will it take to get my item?

Orders placed before 1pm Mon - Fri will normally be sent out the same day. Most orders will be sent out via Royal Mail and take 1-3 working days to arrive. Larger items may be sent via courier and can take 3-5 working days. Please allow extra time during busy times such as Christmas.

What payment methods to you accept?

We currently accept payments by all major credit and debit cards VISA, Mastercard, American Express etc. You can also pay through Paypal or if you want to collect in person from our office in Barrow-in-Furness you can pay by cash.

Do you have a wishlist facility?

Yes, simply click “add to wish list” on any product listing to add it to your wishlist. You can access your wishlist by clicking “wishlist” on the top right of the page or on the banner at the top of the page next to my cart.

How can I tell when a product will be back in stock?

If an item is out of stock, there will be a box on that product page where you can enter your email address. Once the item is back in stock you will be notified by email.

Can I pre-order a new release?

Unfortunately, we can’t offer pre-orders as many of supplier will not allow this as part of their terms of sale. It would be unfair and hard to implement on only certain products, so for this reason we will not be offering a pre-order service.

However, If you know of a new release coming out that you would like, from a supplier we stock, you can contact us by email or Facebook to let me know which product it is and if possible I will make sure I order that Item in for you.

What brands do you stock?

We currently stock a wide range of product from a number of US brand.

We are always looking for new brands to stock and are in the process of adding others to the list which will be added as soon as possible.

How do I know if the item is in stock?

We only advertise for sale the items we have in stock. If the items are available to add to your basket, we have them in stock ready to send out the same day.

If an item is out of stock, it will tell you on screen and allow you to enter your email address to be notified when it is back in stock.

Will you stock this brand?

If you have a brand you would like us to stock send us an email or message us on facebook and I’ll look into it.

However, there are some companies that we will be never be able to stock as the manufacturers either do not wholesale them or do not allow online only stores.

  • Simon Says Stamp – Do not sell wholesale
  • Prima Marketing – I cannot agree to their current Term and Conditions
  • Papertrey Ink – Do not sell wholesale
  • Ellen Hutson - Do not sell wholesale

Do you have a blog button?

Yes we do. If you would like to add our blog button to your blog you can copy and paste the following code. 

<a href="www.bumbleberrys.co.uk"><img src="https://cdn.shopify.com/s/files/1/1401/5925/files/Blog-Button.jpg?7881923353919345008"/></a>

If you would like just the image you can right click on the image below to save it.