FREE Standard UK DELIVERY on all orders over £60
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Delivery and Refunds


All UK orders over £60 are eligible for FREE standard delivery, orders under £60 will be charged at a standard rate of £3.99. We also offer Royal Mail 24 Hour tracked for £6.99 or FREE for orders over £200.

If you are local to Barrow-in-Furness, we also allow pick up from our office at 5-7 Harrison Street, Barrow-in-Furness, Cumbria, LA14 1JF.

Orders placed before 1pm Mon-Fri will normally be sent out the same day. Orders will be sent out via Royal Mail and take 1-3 working days to arrive, larger items may be sent via courier and can take 3-5 working days. Please allow extra time during busy times such as Christmas.


We ship to most countries of the world, but due to recent insurance restriction, we can no longer ship to USA or Canada. We do not offer free delivery outside the UK. International shipping is sent tracked and is based on weight and will be calculated at checkout.

For EU orders under €150 VAT will be applied at the time of ordering under the new Import One-Stop Shop (IOSS) at the VAT rate set for your country. For orders over €150 and VAT, Duty and other import fees will be liable on import and will not be collected by us. 

Import taxes for all other countries are the liability of the customer.

If you have any problems please contact us.


For reference the following prices will apply to international orders:

Europe Rest of the World


NZ, Australia

and Pacific region

Up to 100g

£9.40 £10.75 £11.00


£9.50 £11.30 £11.65


£11.00 £14.20 £14.70


£12.05 £16.45 £17.15


£13.00 £18.35 £19.15


£13.95 £18.90 £20.45


£14.90 £20.15 £21.55


£15.50 £21.05 £22.70


£15.50 £21.55 £23.45


Anything over 2kg please contact us for a shipping quote.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, If you are approved, then your refund will be processed, and a gift card issued for the amount of the return.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 5-7 Harrison Street, Barrow-in-Furness, Cumbria, LA14 1JF.

To return your product, you should mail your product to: 5-7 Harrison Street, Barrow-in-Furness, Cumbria, LA14 1JF.

You will be responsible for paying for your own shipping costs for returning your item, due to change of mind. For faulty products the cost of the return postage will be added to your refund. 

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.